Shipping Policy
A legal disclaimer
DIDI & PIPPI provides an estimated delivery timeframe of 5–10 business days for eligible orders. This timeframe is an estimate only and is not a guaranteed delivery date. Delivery times may vary due to order processing, carrier delays, weather, holidays, peak shipping periods, customs processing, transportation interruptions, incorrect or incomplete shipping information, governmental actions, or other circumstances beyond our reasonable control. For international orders, additional time may be required for customs clearance and import procedures. By placing an order, you acknowledge and agree that the stated 5–10 business-day timeframe is an estimated delivery window, not a guaranteed delivery commitment. Nothing in this disclaimer limits or waives any consumer rights or remedies that cannot legally be excluded.
Shipping Policy - the basics
At DIDI & PIPPI, our Shipping Policy is designed to clearly explain how orders are processed, prepared, shipped, and delivered, while establishing transparent expectations between DIDI & PIPPI and our customers. It outlines our shipping timeframes, delivery processes, estimated delivery windows, and how we address circumstances that may affect delivery. We believe transparency is an important part of the customer experience, and our goal is to ensure that customers understand what to expect when placing an order with us. Because shipping times and circumstances can vary, this policy also explains how we handle delays, carrier issues, customs, and other situations that may arise during the delivery process.